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UK bank Starling bans crypto-related purchases and deposits citing high risk

Starling has banned its customers from purchasing cryptocurrencies with their bank cards or receiving transfers from crypto merchants.

Starling — a digital bank based in the United Kingdom — is the latest financial institution to ban crypto-related transfers and activities for its cardholders.

Starling customers will no longer be able to purchase cryptocurrencies like Bitcoin (BTC) or receive incoming transfers from crypto exchanges or merchants.

The online bank announced the news in a statement to customers as well as on Twitter, citing the perceived high risks of crypto trading.

Hi there We always review our position in relation to financial crime. We consider crypto activity to be high risk. We’ve taken the decision to prevent all card payments to crypto merchants and to implement further restrictions on outgoing and incoming transfers.

— Starling Bank (@StarlingBank) November 22, 2022

The bank also described cryptocurrencies as “high risk and heavily used for criminal purposes.”

A spokesperson for Starling told Cointelegraph that the bank has had restrictions of “varying degrees” on transactions related to cryptocurrency for some time. “We recently tightened restrictions on inbound and outbound transactions by card and bank transfer,” the representative stated, adding:

​​"The innovative technology, and thinking, behind cryptocurrencies have great potential advantages, however, right now, they are high risk and heavily used for criminal purposes and, as such, we no longer support them."

The bank’s measures come amid the ongoing industry scandal involving FTX, one of the world’s biggest crypto exchanges that allegedly misappropriated user funds with its sister firm Alameda. According to FTX’s bankruptcy filing, the firm owes more than $3 billion to its 50 biggest creditors, while the total amount of creditors reportedly numbers over 1 million investors.

Some members of the crypto community believe that some restrictions on crypto activity by banks seem reasonable but a blanket ban is not the best solution.

“While it is understandable to block individual transactions that banks believe are outright fraud, banning legitimate transactions involving an entire industry is unacceptable,” SovrynBTC argued in a tweet on Thursday. The crypto enthusiast also asked why banks do not care about many other types of risky transactions by their customers, including trading stocks or gambling.


Banks do not meddle in any other "high risk" activities - they'll happily let you purchase tobacco, alcohol, or prescription drugs. Or let you trade stocks or gamble.

Where’s the logic?

— Sovryn | DeFi for Bitcoin (@SovrynBTC) November 24, 2022

The latest restrictions are not the first time Starling has cracked down on crypto-related activity. The bank briefly halted payments to crypto exchanges in May 2021 over similar concerns, citing “high levels of suspected financial crime with payments to some cryptocurrency exchanges.” Starling subsequently resumed crypto exchange operations about a month later.

Related: The UK has a new name for stablecoins and a new bill to regulate crypto

The block comes a few weeks after Santander UK limited customer deposits to crypto exchanges to 1,000 British pounds ($1,196) per transaction, and a total limit of 3,000 pounds ($3,588) per month.

A number of other British banks reportedly banned crypto-related transactions completely TSB bank banned its 5.4 million customers from buying Bitcoin in June last year. Other major lenders including Lloyds, NatWest and Virgin reportedly banned cryptocurrency purchases using credit cards in 2018.